AI chatbot for SaaS support
Deflect repetitive tickets by answering from your help center, API docs, and changelogs — accurately, and in seconds.
Support volume scales with your user base, but your team does not have to. Obdal trains on your help center, API documentation, and release notes, then answers user questions instantly from that content — escalating to a human only when a question truly needs one. You can match its tone to your brand and integrate it through the REST API.
Why teams choose Obdal
Cut repetitive support tickets
Most questions are already answered in your docs. Obdal surfaces those answers instantly, so your team focuses on the hard cases.
Keep answers aligned with your docs
Re-upload your help center and changelogs whenever they change, and Obdal re-indexes the new content.
Developer-friendly answers
Trained on your API reference, Obdal can answer integration and authentication questions with precision.
How it works
Upload your docs
Add your help center, API reference, and changelogs as files or structured content.
Obdal indexes everything
Content is split into semantic chunks and embedded for accurate retrieval.
Embed or call the API
Use the chat widget on your site, or integrate via the REST API.
Questions it answers out of the box
- How to set up and configure features
- API endpoints, authentication, and limits
- Billing, plans, and account questions
- Troubleshooting and known issues
Frequently asked questions
Can Obdal answer from my API documentation?
Yes. Upload your API reference and Obdal answers integration and authentication questions grounded in your docs.
Is there a REST API?
Yes. Obdal exposes a REST API so you can integrate the chatbot into your own product or workflows.
How do I keep answers up to date?
Re-upload your documentation whenever it changes, and Obdal re-indexes the new content.
What happens when the bot cannot answer?
Obdal can hand the conversation to a live agent and capture the question for your team to review.
Can I match the bot's tone to our product?
Yes. Set a custom prompt and choose a tone preset — Precise, Professional, Friendly, or your own style.
Ready to Build Your AI Chatbot?
Upload your documents, embed the widget, and let customers get instant answers around the clock. Start free, and upgrade when your traffic grows.