Cookie Policy

1. What Cookies Are

Cookies are small text files stored on your device when you visit a website. We also use similar technologies such as browser local storage. This policy explains what we store, why we store it, and how you can control it.

2. Essential Cookies

These are required for the Service to function and cannot be switched off:

• Session cookie: Keeps you signed in and secures your session. It expires when your browser session ends.
• Security cookie (XSRF-TOKEN): Protects forms against cross-site request forgery attacks. It lasts for the duration of your session.
• Preference cookies (appearance, sidebar_state, locale): Remember your theme, sidebar and language choices so the site looks the same on your next visit.

3. Analytics Cookies (Consent Required)

With your consent we use Google Analytics 4 to understand how visitors use our website. Google Analytics sets the _ga and _ga_* cookies (retained for up to two years) and processes your IP address and usage data on Google's servers.

These cookies are only set after you choose "Accept all" in the cookie banner. You can withdraw your consent at any time using the Cookie settings link in the page footer.

4. The Chat Widget on Customer Websites

When you chat with an Obdal-powered chatbot on a customer's website, the widget stores a random conversation identifier (obdal_session_*) in your browser's local storage so your conversation can continue across page visits. It contains no personal data and is not used for tracking or advertising. You can remove it by clearing your browser's site data.

5. Managing Your Choices

You can change your cookie choice at any time using the Cookie settings link in the page footer.

You can also delete or block cookies in your browser settings. Blocking essential cookies may prevent sign-in and other core features from working.

6. Contact

If you have questions about this Cookie Policy, contact us through the contact options on our website.