# Obdal

> Turn your documents into 24/7 AI customer support. Obdal turns your knowledge base into an intelligent AI chatbot using RAG technology, so businesses can deploy assistants that answer customer questions from their own content.

Obdal is a document-trained AI chatbot platform. Upload PDFs, help articles, and spreadsheets; Obdal chunks and embeds them for semantic search, then serves an embeddable chat widget that answers customer questions from your own content. It supports PDF, DOCX, XLSX, CSV, TXT, MD, HTML, and JSON files, with human handoff to live agents, FAQ management, usage analytics, a REST API, and a customizable widget designer.

## Core pages

- [Obdal](https://obdal.com/en): Product overview — turn your documents into 24/7 AI customer support.
- [Features](https://obdal.com/en/products): RAG-powered answers from your files, multi-format ingestion, semantic search, an embeddable widget designer, human handoff, REST API, and usage analytics.
- [Pricing](https://obdal.com/en/pricing): Subscription plans, usage limits, and billing details.
- [Documentation](https://obdal.com/en/docs): API documentation and the integration guide for embedding the chatbot on your site.

## Use cases

- [AI chatbot for Shopify & online stores](https://obdal.com/en/use-cases/ai-chatbot-for-shopify): Answers product, shipping, and returns questions from your store content — upload your product info, policies, and FAQs.
- [AI chatbot for SaaS support](https://obdal.com/en/use-cases/ai-chatbot-for-saas): Deflects support tickets by answering from your help center, API docs, and changelogs.
- [AI chatbot for agencies & service businesses](https://obdal.com/en/use-cases/ai-chatbot-for-agencies): Captures leads and answers FAQs 24/7 from your service pages and proposals.
- [AI chatbot for internal knowledge bases](https://obdal.com/en/use-cases/ai-chatbot-for-internal-knowledge-base): Employee self-service over your HR, IT, and operations documentation.
- [AI chatbot for websites, blogs & WordPress](https://obdal.com/en/use-cases/ai-chatbot-for-websites): Turns any website, blog, or company site into a 24/7 assistant that answers from your published content.

## Comparisons

- [Obdal vs Chatbase](https://obdal.com/en/compare/chatbase-alternative): A Chatbase alternative with transparent per-conversation pricing and built-in human handoff, from a free-forever plan.
- [Obdal vs SiteGPT](https://obdal.com/en/compare/sitegpt-alternative): A SiteGPT alternative with a free-forever plan and lower entry pricing for document-trained AI support.
- [Obdal vs Intercom Fin](https://obdal.com/en/compare/intercom-fin-alternative): An affordable Intercom Fin alternative for SMBs — document-trained AI support without adopting a full support suite.
- [Obdal vs Tidio](https://obdal.com/en/compare/tidio-alternative): A Tidio alternative where document-trained AI is included in the plan price, not a paid add-on.

## Contact

- [Contact](https://obdal.com/en/contact): Get in touch with the Obdal team — email support or send a message via the contact form.

## Legal

- [Terms of Service](https://obdal.com/en/terms)
- [Privacy Policy](https://obdal.com/en/privacy)